Terms & Policies
Fotos by T is a highly customized graphic arts studio that takes pride in creating unique, beautiful foto-graphic wall art pieces and storytelling albums.
ORDERS
- Orders are processed once paid in full. Our production team begins work on your order almost immediately.
- All sales are final.
- Orders may take up to six-eight weeks for processing, and various items will require your sign-off prior to printing/producing. We do our best to accommodate the production schedules desired by our clients. If you need your items by a certain date, please notify us when placing your order. Rush charges may apply.
- We allow Payment plans (up to 3) as an option with a $30.00 processing fee. Plans are designed around the client's needs.
- Companion digital negatives (DN's) at 5x7 300dpi of what you ordered are included with product purchase over $600. All images are sent electronically via HIGHTAIL.com with unlimited download. DN images are sent to you once you have approved your order and all images have been prepared for digital output per designated specs.
- Fotos by T reserves the right to archive your images. An Archive/Retrieval fee is up to $250.00 for the year.
PROOFING
- Ordering is done in-person at our photo studio.
- Proofing is done in-person at our photo studio. It is viewed digitally, on our cinematic screen. Once you have received your retouch proof gallery, you will have ONE revision opportunity.
- If you would like to come back and Proof for a 2nd time , there will be a fee of $250 that goes 100% toward your purchase of product. ( excludes tax and shipping fees)
- ANY Complimentary Session ( auction winner, Dancer of the month winner, Gifted session, Primal Canine Dog of the month) that would like to make a appt. to view the images from the shoot will be charged a fee if $250 and this will go 100% toward the purchase of printed product. ( excludes tax and shipping fees)
RETOUCHING
- Fotos by T includes standard retouching on every image ordered. This includes: sharpness / color / brightness / cleaning of backgrounds / removing spots / skin blemishes / eye bag / wrinkles reduced / teeth / eyes whitened/ stray hair removal, AND MORE… so ask.
- Extensive and additional retouching STARTS at $25 per image. This advanced retouching includes rebuilding/slimming body parts, swapping of heads, fixing clothing malfunctions, changing background elements, removal of wrinkles, adding or removing objects or people to the image, removing braces / lens glare or adding special effects on images and everything else needed.
- Retouching charges of up $200.00 will apply on any order that is requested plus a $100.00 processing fee. If you are dissatisfied with your final product, Fotos by T will work with you to ensure the dissatisfaction is resolved.
PRICING
- California sales tax of 9.25% is required to be added to all tangible product received.
- Session/package pricing, a la carte print pricing and specials are subject to change. To secure your session, invoices must be paid upon booking. Full payment is required to reserve your hair & makeup artist.
- Weekend sessions are available however there is a minimal product purchase of $500. Any Off-Site travel sessions have a minimal product purchase of $1500.00.
CANCELLATIONS
- Session and Viewing Cancellations fewer than 72 hours notice incur a $75.00 cancellation fee. Sessions fewer than 24 hours notice incur a 50% of session fees (as scheduled) and a $75.00 cancellation fee. Keep in mind, if you are twenty minutes or more late to Viewing or Session and we have to reschedule you, the cancellation fee will apply.
PAYMENT
- We accept Checks and prefer this method.
- You can send us a payment to info@fotosbyt.com thru Paypal and make sure to check the box : Send money to friends and family AND DO NOT CLICK GOODS AND SERVICES BUTTON.
- We accept Visa and Mastercard however we do have a 2.5% processing fee.