Terms & Policies
FOTOS BY T is a highly customized graphic arts studio that takes pride in creating unique, beautiful foto-graphic wall art pieces and storytelling albums.
ORDERS
- Orders are processed once paid in full. Our production team begins work on your order almost immediately.
- All sales are final.
- Orders may take up to six-eight weeks for processing, and various items will require your sign-off prior to printing/producing. We do our best to accommodate the production schedules desired by our clients. If you need your items by a certain date, please notify us when placing your order. Rush charges may apply.
- We allow 50% payment on orders and 50% upon pick-up.
- Companion digital negatives (DN's) at 5x7 300dpi of what you ordered are included with product purchase over $600. All images are sent electronically via HIGHTAIL.com with unlimited download and no expiration. Larger files can be purchased starting at .75cents per square inch.
- Fotos by T reserves the right to archive your images. An Archive/Retrieval fee is up to $250.00 for the year and 100% go toward purchase.
PROOFING
- Ordering is done in-person at our photo studio.
- Proofing is done in-person at our photo studio. It is viewed digitally, on our cinematic screen. Once you have received your retouch proof gallery, you will have ONE revision opportunity.
- If you would like to come back and Proof for a 2nd time , there will be a fee of $250 that goes 100% toward your purchase of product.
- ANY Complimentary Session ( auction winner, Dancer of the month winner, Gifted session, Dog of the month) that would like to make a appt. to view the images from the shoot will be charged a fee if $250 and this will go 100% toward the purchase of printed product. ( excludes tax and shipping fees)
RETOUCHING
- Fotos by T includes standard retouching on every image ordered. This includes: sharpness / color / brightness / cleaning of backgrounds / removing spots / skin blemishes / eye bag / wrinkles reduced / teeth & eyes whitened/ stray hair removal, AND MORE… so ask.
- Extensive and additional retouching STARTS at $25 per image. This advanced retouching includes rebuilding/slimming body parts, swapping of heads, fixing clothing malfunctions, changing background elements, removal of wrinkles, adding or removing objects or people to the image, removing braces / lens glare or adding special effects on images and everything else needed.
- If you change your mind on a selected image after it has been retouched, Retouching charges of up $200.00 will apply on any order that is requested plus a $100.00 processing fee. If you are dissatisfied with your final product, Fotos by T will work with you to ensure the dissatisfaction is resolved.
PRICING
- California sales tax of 9.25% is required to be added to all tangible product received.
- Session/package pricing, a la carte print pricing and specials are subject to change. To secure your session, invoices must be paid upon booking. Full payment is required to reserve your hair & makeup artist.
- Weekend sessions are available however there is a minimal product purchase of $500. Any Off-Site travel sessions have a minimal product purchase of $1500.00.
CANCELLATIONS
- Session and Viewing Cancellations fewer than 72 hours notice incur a $100.00 cancellation fee. Sessions fewer than 24 hours notice incur a 50% of session fees (as scheduled) and $100.00 cancellation fee. Keep in mind, if you are twenty minutes or more late to Viewing or hair & makeup or Session and we have to reschedule you, the cancellation fee will apply.
PAYMENT
- We accept Checks, Direct bank transfers and Paypal.